Choosing a Removals Company

The day you move out of your old home and into your new one, will be the most stressful day in the whole moving process. It's not usually a good idea to attempt to move your furniture and belongings yourself. You will have enough to do, just in phone calls to solicitors and estate agents, packing the last few items, cleaning floors, etc.

So how do you choose a good removals company?

Well, not all removals companies are the same, so you shouldn't necessarily go with the cheapest company.

Here are a few pointers;

• V.A.T. Registered - If the remover is not V.A.T. registered, their annual turnover suggests they don't carry out many removals, so they are likely to be inexperienced.
• Operator's Licence - For a company to operate a vehicle of 7.5T or over they are required to have an Operator's Licence. If a remover doesn't have one, they are either breaking the law, or they only have smaller vehicles, which are unsuitable for all but the smallest moves.
• Written Quote - You will need a written quote so you know exactly what you are paying for. Most good removals companies require you to sign an Acceptance Form and pay a deposit. This contractually binds them to turn up and carry out the work.
• Insurance and Waivers - Be sure that the remover is insured against loss or damage to your property. Most removers have insurance up to a value of £25,000. If your belongings are worth more, ask about increasing the cover. The better companies also offer a Waiting Time Waiver, which will cover you in case there is a problem with exchange of keys or transfer of funds. Waiting time, (or stoppage time) is usually charged by removers at an hourly rate and can work out very expensive without the waiver.
• Equipment - Reputable removal companies carry everything they need to protect your goods during the move. A well equipped van will have, not just removal blankets and ties, but furniture wraps, sofa covers and wardrobe boxes.

If a company isn't in the Yellow Pages and doesn't have a web site, they're not a serious contender. Try to avoid the cheap "Man and Van" adverts in the local paper. Though they are often very good value for moving a few items, they are seldom equipped to carry out full house moves.

Finally, when you contact the company, gauge how friendly and helpful they are on the phone. You want a company that will put you at ease. Moving home is a very personal thing, so you want "polite, friendly and helpful" not "cold, blunt and rigid".

Call 0191 289 4397

Or, click here and complete the quote form for a free, no obligation quote.